Privacy Policy

International Moving Guides ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Request moving quotes through our forms
• Subscribe to our newsletter
• Contact us with questions or comments
• Participate in surveys or feedback requests
• Create an account or register for services

This information may include:

• Name and contact information (email, phone, address)
• Moving details (current and destination locations, timeline, home size)
• Professional information (job title, industry, employer)
• Demographic information (age range, nationality)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website
• Date and time of visit

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our website functionality

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Connect you with verified moving companies
• Provide personalized moving guides and resources
• Respond to your inquiries and requests
• Send you moving quotes and related information

Communication

• Send newsletters and updates (with your consent)
• Notify you about new guides and services
• Provide customer support
• Send important notices about our services

Improvement and Analytics

• Analyze website usage and user behavior
• Improve our content and services
• Conduct research and surveys
• Develop new features and functionality

Legal and Business Operations

• Comply with legal obligations
• Protect our rights and prevent fraud
• Enforce our terms of service
• Business transfers or mergers

3. Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who help us operate our business:

Service Type	Purpose	Data Shared
Moving Companies	Provide moving quotes	Contact info, moving details
Email Services	Send newsletters and updates	Email address, preferences
Analytics Providers	Website analysis	Usage data, demographics
Payment Processors	Process payments	Payment information
Customer Support	Provide assistance	Contact info, inquiry details

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Court orders or subpoenas
• Law enforcement investigations
• Protection of rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Firewall protection

Organizational Measures

• Employee training on data protection
• Limited access on a need-to-know basis
• Confidentiality agreements with staff
• Regular review of security practices
• Incident response procedures

5. Your Rights and Choices

Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Update your contact information and preferences
• Download a copy of your data

Deletion and Retention

You may request deletion of your personal information, subject to:

• Legal requirements to retain certain data
• Legitimate business interests
• Pending transactions or inquiries
• Fraud prevention and security

Communication Preferences

• Unsubscribe from newsletters at any time
• Opt out of marketing communications
• Adjust notification settings
• Choose communication channels

Cookie Management

You can control cookies through your browser settings:

• Block or delete cookies
• Set preferences for specific websites
• Receive notifications before cookies are set
• Use privacy or incognito mode

6. International Data Transfers

As an international moving service, we may transfer your information across borders. We ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Explicit consent where required

7. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typical retention periods:

• Quote requests: 2 years from last activity
• Newsletter subscriptions: Until unsubscribed
• Customer support: 3 years from resolution
• Website analytics: 26 months (Google Analytics default)

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you of material changes via email
• Provide additional notice for significant changes

11. Contact Information

12. Compliance Information

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Australia Privacy Principles (APPs)
• Other applicable local privacy laws

We regularly review our practices to ensure ongoing compliance with evolving privacy regulations worldwide.